On May 18th, 2021 OPPO has decided that in light
of the precautionary lockdown steps taken by various Indian state governments,
OPPO, the world's leading smart device brand, has announced the extension of
all of its products' repair warranties until June 30, 2021, for products whose
warranties expire during the lockdown era. Following a recent spike in Covid-19
incidents, the decision was made.
The OPPO service centers will remain close until the
lockdown is implemented in various parts of the region, as per government
directives. For overall effectiveness, customers can check the status of
operations in real time through WhatsApp on +91-9871502777. Furthermore, the
program is available to a wide range of products, including smartphones and
devices like chargers, data cables, and earphones.
Furthermore, OPPO India's after-sales customer service team
is offering the best remote assistance to all of its customers during this
tough period through a dedicated AI-powered Chatbot named "Ollie,"
which is available 24 hours a day, 7 days a week and can answer 94.5 percent of
users' questions. The brand's human chat service on WhatsApp is now available
to assist consumers in addressing their issues 24 hours a day, seven days a
week. Users can also communicate with OPPO online teams via Facebook, Twitter -
@OPPOCareIN - for any additional questions, simple troubleshooting, and
software-related issues.
In addition, the brand recently donated 300 OPPO Band Style
to the Cyberabad police force as part of its government support. The brand has
also donated Rs. 4.3 crore to the Red Cross Society and the Uttar Pradesh
government in the form of 1000 oxygenators and 500 breathing machines.
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